About us
Our Purpose
Burgess & Partners Plumbing Services has committed to do the following "To be the best at what we do through the SERVICE we provide, and the WORK we do, for our CUSTOMERS."
Our Goal
• To ensure total customer satisfaction in both technical and service areas.
• To continually review and improve our service with the aim of widening our clientele base ensuring client loyalty and increase market share.
• To ensure that our fees are comparable with the service we provide.
• To maintain a business renowned for its innovative and passionate approach to customer satisfaction.
• To encourage growth ,loyalty and commitment with all our employees.
Were it Started
Chris Burgess founded Chris Burgess & Co in 1978 where the main focus was predominantly plumbing contracting, specialising in housing, developments, office blocks and new factories.
Valuing People
In 1992 the greater vision of Chris introduced a name change and shifted the focus to the more specialised service industry though still incorporating contracting. This new vision primarily held the intention to grow the business and through the realization of the value of his employees created various partnerships, which has proven and continues to prove to be the success and growth of Burgess and Partners until today.
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Over the years, through our commitment to the plumbing industry, the standard of service we provide, whether big or small, by maintaining our value, integrity, honesty and trust within ourselves our company, our staff, our stakeholders and most importantly our customers, we at BURGESS & PARTNERS have built and will continue to build and improve on our specialist service, respect and recognition the brand BURGESS & PARTNERS has within the industry and the public at large.
Community Plumbers
BURGESS & PARTNERS Head Office Administration and Control Centre is situated in Edenvale, Johannesburg. All our teams / Partners operate directly from there homes or local Plumbing Suppliers covering the whole of the greater Johannesburg / Pretoria region with our large fleet of specialised teams, therefore, BURGESS & PARTNERS is virtually able to service all of Gauteng quickly and effectively.
Experience
BURGESS & PARTNERS strength lies not only with ensuring 100% commitment to customers satisfaction but also with the vast wealth of plumbing experience that collectively, lies within the company. BURGESS & PARTNERS has over 180 years of management level experience. This accumulates to vast experience in all facets of the plumbing industry.
Leaders
In creating a brand that is synonymous with quality, value and great services in every home, office and factory is the reason why Burgess and Partners are and continue to be innovative leaders in the industry.
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